Privacy & Data Protection
Welcome to the Privacy Policy for MrSpin. This page explains how we collect, use, store and protect the personal information you provide when you create an account, play games, make payments or browse our site. We take your privacy seriously and aim to be clear about what data we handle and how you can manage your information.
Types of data we collect
We collect a range of information to operate your account and provide our services. This includes personal details you give us directly, technical data generated when you use our services, and transactional records of your activity on the site.
Personal data
When you register and verify your account we may collect your name, date of birth, address, email, phone number and identity documents when required for verification. We also store account credentials and communication preferences.
Technical data
Technical information includes IP address, device identifiers, browser type, operating system, log files and usage data. We use cookies and similar tracking technologies to understand how our site is used and to keep your session secure.
Transactional data
We retain records of deposits, withdrawals, wagers, game history, bonuses applied and payment confirmations. Transactional data helps us manage payments, resolve disputes and detect unusual activity.
How we use your information
Your information is used to create and manage your account, verify identity, process payments and withdrawals, prevent fraud, and comply with legal obligations. We also use data to provide customer support, maintain security, and, where you have opted in, send marketing communications.
Data protection practices
We protect personal data using technical and organisational measures such as encryption, access controls, secure storage and staff training. Access to personal information is restricted to authorised personnel who need it to perform their duties. We regularly review security practices and update protections as technology evolves.
Cookies and tracking technologies
We use cookies and similar technologies to enable core site functions, remember your preferences, measure performance and deliver analytics. Some cookies are essential for security and account functionality; others are optional and used for analytics or marketing. You can manage your cookie preferences via our cookie banner and adjust browser settings to limit or block cookies.
User rights
You have rights over your personal data, including the right to access the information we hold about you, request corrections, object to certain processing, and request deletion where applicable. You can also withdraw consent for marketing at any time.
Access, correction and deletion
To exercise your rights please contact our support team. We will verify requests to protect your account and respond as promptly as possible. For account issues or data requests email [email protected] and include your account details and the nature of the request.
Information sharing and third parties
We may share data with service providers who process information on our behalf, such as payment processors, identity verification services, fraud prevention partners and analytics providers. We only share the minimum necessary data and require partners to provide appropriate safeguards. We may also disclose information if required by law or to protect the security of our services.
Privacy policy updates
We may update this Privacy Policy to reflect changes in our practices. When we make material changes we will post the revised policy on this page and indicate the update date. Continued use of our services after changes means you accept the revised policy.